Ambassadors

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Ved Dennis Wong

Roles

Support audits

post-audit: follow-up actions for improvement

audit: lead the visit, give explanations and evidences

pre-audit: dry-run, highlight NC risks

Reference for EHS matters within their own respective teams

Collect feedbacks on processes and initiatives, provide suggestions for QPD. Collect feedbacks on tools and initiatives, provide suggestions for digitalization initiatives.

Reference for their own respective teams as "go to" person about process matters

Reference for review of processes and their representation/description/documentation. Make sure process description, procedures and quality manual are up to date, or flag updates needed.

Skills

Ambassadors must have basic knowledge of analytics system, so to promote its adoption

Ambassadors must have basic knowledge of ArchiMate (or Abacus in future), so to collaborate with Quality, promote the tool and facilitate other users

Organization

Ambassador is the point of contact for quality and process improvement within business departments.

Ambassadors must belong to business departments rather than Quality

Deliverables of process buckets

Review other Plants

BEC

MXE

PLE

Assumiamo di usare Gru come primo interlocutore

Process&Turtle Maps

Rule

Policy

Risk elements

Biz.KPI

mission

idem, ideally built (semi)automatically

E2E

link BPMN

Op. KPI

req.ment

27000

14000

IATF

45000

tools

I/O

teams

process

Ambassadors