av Ng Mee Yan 7 år siden
341
Do & Don't
Situation
3. Food taste not comply with the menu.
Do : Sorry sir, we would like to offer a free drink or appetizer. Hope you will come again next time.
2. Placing order wrongly.
Do: Sorry sir, we would made you the compensation. Hope you come again next time.
1. Payment of credit cards couldn't be processed.
Subtopic
Do: Sorry sir, the processing system has some problems. Would you mind to paid in cash?
6. The food was taken long time to serve.
Do:I'm so sorry, is there anything I can bring you in the meantime like some bread or an appetizer?
5. Customers bring their pets to the restaurant.
Do:It's okay sir but try not let your pets lay where servers and customers walk. Thank you.
4. Customer complain the price of food is expensive.
Do: Sorry sir, I know it can be a shock at first butt here are a few reasons our food is more expensive.
