Answering a call

Answering a call

Type of callers and answers

an impatient caller

We are doing what we can

an angry caller

Calm down. Try to calm down

a worried caller

Please don't worry

a frightend caller

It's OK. Don't be frightened

Type of emergency

HAZMAT incident

bomb explosion

suicide on the underground

house fire

collapses in the street

violent crime

car accident

Police Ambulance Fire department

UK 999 USA 911 EU 112