Sample Mind Map

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E-resource life cycle

Provide Support

Troubleshoot triage

Contact info

Software needs

Hardware needs

Problem log

Evaluate Monitor

Review problems

Downtime analysis

Usage stats

Assessment

COUNTER reports

User feedback

Acquire

Pay

Evaluate

Order

Price

Assess need/budget

Trial use

License terms

Administer

Checklists & Workflows

View rights for use

Access restrictions

Claiming

URL Maintenance

Preferences (store)

Admin module information

User IDs

Provide Access

Proxy Servers

Holdings lists

Link resolver

Authentication Basics Guide

OpenAthens

EZproxy Database Stanzas by OCLC

Automating Workflows

Macros/OpenRefine

Clean Your Data: Getting Started with OpenRefine [workshop]

A-to Z lists

Catalogue

MarcEdit

XPATH Basics

Videos by Terry Reese

Register

IP addresses