TELEFHONING

Mais informações

Cold Calls

por Himanshu Shah

Flow of Dogspecialist

por Stephen Haynes

EQUIVALENCE

por Juan Argüellez

Tree organigram

por Adam Schaeffer

TELEFHONING

Making an appointment

When would suit you?

What time could we meet?

When would be convenient for you

Calling

Good morning this is.... calling for...

Could I speack with...

Leaving a mensaje

Could you ask...(her) to call...

Could I leave a message

Would you like to leave a message?

changing and appoinment

Could we arrange another time?

Im afraid I cant manage our meeting....

Im sorry I have to cancel the appoinment on...

Answering

How can i help you.

This is.... / ..... speaking

Good Morning/ Good Afternoon