Information Gathering : interactive methods

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Information Gathering : interactive methods

Joint Application design

potential drawbacks of using JAD

potential benefits of using JAD in place of traditional interviewing

accomplishing a structured analysis for project activites

where to hold JAD meetings

who is involved

condition that support

motivation

create more user identification

improve quality

cut the time

Using Quitionare

administering questionaires

respondents

methods of administering a questionaire

designning questionaires

question order

Using scale in questionnaires

measurements

interval scale

nominal scale

validity and realibility

constructing scale

leniency

central tendency

halo effect

writing question

open-ended question

word choice

Planning of the use of questionnaires

Listening to stories

Purpose

perspective

validating

explanatory

experiential

Type

Isolated

Looking for fact

enduring

capture all aspect

Interviewing

writing the interview report

arranging question in logical sequence

Diamond shape structure

Funnel structure

a pyramid structure

Question types

Probes

closed question

Open-ended question

5 Steps in interview preparation

Deciding on question type and structure

Preparing the interviewee

bisa dengan memanggil narasumber atau memberikan email dan memberikan waktu untuk berpikir

Deciding whom to interview

Establishing interviewing objective

gunakan informasi latar belakang dengan baik

Reading background material

website perusahaan, laporan tahunan