作者：Arifa Rahmah 1 年以前
174
MindMap Tugas Arifa Komunikasi Dan Negosiasi Bisnis
Business
Communication in
the Information
Age
Practicing Active Listening
Mastering Nonverbal Skills
Appearance Sends Silent Messages
Time, Space, and Territory Send Silent Messages
SubYour Body Sends Silent Messagestopic
Communicating Nonverbally
Reconciling Words and Nonverbal Cues.
Defining Nonverbal Communication
Building Powerful Listening Skills
Capitalize on lag time
Distinguish between facts and opinions
Adopt an empathic attitude.
Control the listening environment.
Stop talking
Identifying Barriers to Effective Listening
Grandstanding
Faking attention.
Thought speed
Nonverbal distractions
Language problems
Psychological barriers
Physical barriers
Ensuring Intercultural Effectiveness
Communicating in a Diverse Workplace
Understanding the Benefits of Diversity at Work
Businesses
Work Teams
Consumers
Growing Workforce Diversity
Successful Written Communication
With Intercultural Audiences
Successful Oral Communication With
Intercultural Audiences
Avoiding Ethnocentrism and Stereotyping
Tolerance and Open-Mindedness.
Stereotypes
Ethnocentrism
Understanding Culture
and Communication
Technology and Social Media Affect
Intercultural Communication
Social Media: Global and Local?
Social Media: Blurring Boundaries
Communication Style
Power Distance
Time Orientation
Individualism and Collectivism
High and Low Context
Communication
Technologies at Work
Gamification
Social Media
for Business
Electronic Presentations and
Data Visualization
Web Conferencing
and Videoconferencing
Blogs,
Podcasts,
and Wikis
Speech
Recognition
Wearable Devices: Smartwatches,
AR and VR Headsets
VoIP Phone Systems
Smart Mobile
Devices
and Digital
Convergence
Cloud Computing and Beyond
Open Offices and Home Offices
Thriving in a digital, Social
and mobile workplace
mobile workplace
Meeting the Challenges of the Information
Age Workplace
Collaboration and teams.
Remote work and 24/7/365 availability
Disruptive technologies and social media.
The Economic Benefit of Your College Education
Employers Want Professionalism
Why Communication and Other Social Skills Matter
Communication and Employability
Writing Is in Your Future
Many Grads Are Not Ready
Techies Communicate Too
Communication Skills and Career Success
