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类别全部 - request - task - communicate - support

作者：Braeden Flaherty 15 年以前

477

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Customer Support Critical Path/Workflow

Support Pathway

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Create task

Communicate estimate and ETA

Inform

Request

Webform

Email

Canned response

Voicemail

Call or Canned response

Receive

Task

Close

Acknowledge

Support Pathway