1.0 Email Implementation

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Estimation & Project Planning

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1.0 Email Implementation

1.6 Installation

Package Deployment

Performance Management

Testing & Verification

User Support

Trouble Managment

Planning

1.3 Support Services

Support

Deployment Management

Information Management

Training Development

1.5 System Testing

Crossover Plan

Back-up & Recovery

Client Management

Interoperability

Environment Testing

1.2 Hardware Management

1.2.6 Configuration Management

1.2.5 Upgrade Planning

1.2.4 Recovery

1.2.3 Security Implementation

1.2.2 Space Management

1.2.1 Requirements

1.4 Software Management

Acquisition Plan

Service Pack Management

Compatibility Definition

Requirements

1.1 Project Management

1.1.7 HR Management

1.1.6 Scope Management

1.1.5 Communication Plan

1.1.4 Task Management

1.1.3 Cost & Schedule

1.1.2 Risk Mangement

1.1.1 Planning