Comunication

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Map IEC/ISO 27001:2013 Annex A - English

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Comunication

Communication Styles

Empathetic

Aggressive

Passive

Assertive

Elements of Communication

Feedback

Message

Receiver

Sender

Types of Communicatio

Visual (images, videos)

Written

Nonverbal (body language, facial expressions)

Verbal (spoken)

Effective Communication Skills

Conflict Resolution

Nonverbal Communication

Empathy and Emotional Intelligence

Clarity and Conciseness

Active Listening

Barriers to Communication

Lack of Trust

Misunderstandings

Language Barriers

Cultural Differences

Noise (distractions)

The Importance of Communication in

Society

Education

Work

Relationships