Epic Support Transfer

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Philosophy of Education

por Vy Ngo

PERSONAL PROTECTIVE EQUIPMENT

por esra bastacıoğlu

Flowmon onboarding

por Zoltan Techy

Areas para la Consultoría de Servicios basados en Nuevas TIC's

por José Arévalo

Epic Support Transfer

OLIVER Scripts

What will be needed?

See what already exists

Training Topics

Others? Ask Fran.

Infra

eDirect

OPSMMS

Addresses

Contacts

Supersites / Sites

Shipments

Projects

Customers

Document Processing

SQA (?)

EPM

Usage Training

EPM-Call Management

DP-Report Shipping

EPM-Site Management

Needed Enhancements

WIDA

TBD

File Loading

Create documentation for file loading process:

Escalation Contacts?

File structure

Process

The forked version of EPIC needs to be compiled into an EXE. Currently, only one person can populate a project at a time. This is done on a VM, in the IDE.

Ability to load site data for multiple projects. Note: This is needed for the WIDA consortium

Infra Cases

Example cases

Case Types

Documentation

New

Interactions with Other Systems

Database Structure

Existing

File Documentation

Online Help