TcX - Supporting Teams

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CAAs

LCS

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SMEs

ECAD

Finkelstine, Joe - Product Owner

Schindler, Tom

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Deshazer, Brian - Presales

Start Package Scoping

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Procurement Team

Sysops

Ahmed Khan, Mazher

SaaSops

Sharma, Amit - Architect

Gawande, Deepali - Architect

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Teamcenter X Customer Success Plan

Teamcenter X

Support

Value Generation

Goal and Objective Call

Subtopic

Teamcenter X Setup

Intro to new Tool

Send info to current product Ownership?

"Intro to Teamcenter X" Call

Send link to Trial

Onboarding and Addoption best practice

Reduce frustration

Shorten the time to value generated

Why did I buy?

Get going (How to deploy)

Make sense of what they bought