によって Mindomo Team 4年前.
521
Observational Research
Observational Research
Pitfalls to avoid
overt observation - don’t forget to explain why you’d like to observe them
don’t record video or audio
‘what,’ ‘why,’ and ‘for whom’ of each action
add notes with timestamps and details
create mind maps/concept maps
take notes while watching someone use your product
Overt/Covert Observation