Observational Research

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Legends

por Ms Alves

Mind map

por Kaley Hosler

Note-taking & organizing

por Laura Harris

research methods

por amany elghamry

Observational Research

Pitfalls to avoid

overt observation - don’t forget to explain why you’d like to observe them

don’t record video or audio

‘what,’ ‘why,’ and ‘for whom’ of each action

add notes with timestamps and details

create mind maps/concept maps

take notes while watching someone use your product

Overt/Covert Observation