concierge

Mer som dette

Action Research Topics

Ved Jamie Stief

Impact of Crime

Ved Phil Dollimore

INDIRECT QUESTIONS

Ved Alejandra Huertas

CLIL(CONTENT LANGUAGE INTEGRATED LEARNING)

Ved ANA PIERA

concierge

tasks of the concierge

point of information and services to guests

meet guests requests

need and reason

reduce the work load of front desk guest services

add peronalised touch to guest services

skills

ready to serve

social

knowledgable

benefit to hotel

market differentiation as top property

upgrade hotel image

elevate property value