concierge

Mer som dette

Employee Engagement

Ved Justin Meyers

COMMUNICATIVE COMPETENCE --- Is based on three models

Ved karina rocio silva vargas

Toefl world

Ved Ly Nguyen

FUTURE SIMPLE.

Ved Ricardo Herrera

concierge

tasks of the concierge

point of information and services to guests

meet guests requests

need and reason

reduce the work load of front desk guest services

add peronalised touch to guest services

skills

ready to serve

social

knowledgable

benefit to hotel

market differentiation as top property

upgrade hotel image

elevate property value