作者：Vicente Silva 6 年以前
1039
Airbnb
This is a sample mind map
Airbnb
Once the accomodation is booked, the interaction with the host begins
Keep your host updated on your arrival time and let a communication window open so relevant information may be shared between you and the host
Explain him/her the purpose of your visit
Book an Airbnb
Proceed with Payment
*POTENTIAL PAIN POINT*
Confirm your reservation through credit card payment so you don't have to worry about it during your stay
Choose the accomodation
Proceed with reservation considering the following additional features
Photo Gallery
Description
Reviews
Put it into a Wishlist
Use the 'Filters' to find the place you want
Rules
Languages
Amenities
*POTENTIAL WOW FACTOR*
Equipments
Number of Rooms/Bathrooms/Beds
Price Range
Type of Accomodation
Define 1st Layer of preferences
PLACE
NUMBER OF PEOPLE
DATE OF DEPARTURE
DATE OF ARRIVAL
After Checking-in
*MOMENT OF TRUTH*
Check if everything corresponds to the photos and description you saw when you were booking
Make sure everything is in good conditions, if not, report it immediately to the host
Enjoy your stay in a responsible way
Read the House Rules Letter and make sure you comply with the rules.
At checkout, make sure to pay attention to these points
To close the cycle, leave a review about your stay and if needed, a private sugestion to the host for future improvement
Agree with the host where you should leave the keys upon your departure
If required, leave an additional fee that many times is required for touristic tax purposes
Leave the place in similar conditions to the ones you have encountered it when you checked-in.
Sign-UP
Standard registration
Google
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