BlueBook
Issue: Blue Book
Disadvantages
Wasting Paper
Different versions of paperwork circulating
Scattered and disorientated information
Solution: Microsoft Sharepoint
Connectivity
Allows for potential FAQ section
Potential to be useful across all departments
Allows teams to connect and work together
Announcements
Ability to alert CSRs of a recent update
Great notification and communication tool
Document Library
Everyone would have access to all of the same information
Sync and share all documents