作者：Mindomo Team 4 年以前
285
Visual Data Analysis
Visual Data Analysis
Customer Journey Diagram
timeline
outlines
every step in the sales cycle
advocacy
repurchase
awareness
first interaction with the brand
shows the way a typical prospect becomes a paying customer
Affinity Diagram
org chart
analyze open-ended questions
look for patterns
sort large amounts of data into groups
clear overview
Flow Model
concept map
how users interact with your product and each other
better needs assessment
tracks the flow of information within a system
