Improving Service Quality

Mer som dette

EXLaudio

Ved David Bailey

Accelerated Training

Ved Frank Mrosk

HANDOVER

Ved Robin Wong

Pizza Hut

Ved Ana Carolina Aguirre

Improving Service Quality

Strategic Execution Plan

Gathering Internal data from DNV

Transparent Working Culture

Service Quality Standards

Resource Training - Tools & Techniques

Service Value Addition

Benchmarking

Customer Feedback

Customer Focus

Service Desk

HR

Effective Recruitment

Rewards & Incentive Programs

Analyse the problem situation

Timelines

Identify Scope

Internal Audit