Improving Service Quality

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Tim Hortons

por Joshua Wong

What Occupations Align With Who I Am?

por Cameron Chong

IDEAL Problem Solving Template

por Thomas Teepe

Process map Brainstormings

por Mindomo Team

Improving Service Quality

Strategic Execution Plan

Gathering Internal data from DNV

Transparent Working Culture

Service Quality Standards

Resource Training - Tools & Techniques

Service Value Addition

Benchmarking

Customer Feedback

Customer Focus

Service Desk

HR

Effective Recruitment

Rewards & Incentive Programs

Analyse the problem situation

Timelines

Identify Scope

Internal Audit