Total Quality Management

Honelako gehiago

PRINCE2

Robin Leysen‑k egina

Nike From Supply Chain Crisis to Sustainability Leadership

America Harris‑k egina

The War of 1812

Erin Christian‑k egina

CJUS 381 Concept Map

Christopher Rhoades‑k egina

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming