Total Quality Management

Lisää tämän kaltaisia

Describing processes and procedures

luonut Evil Clutch

factors of production

luonut Bryan Lu

six sigma

luonut J M

Front Office

luonut Robert van Rijn

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming