Total Quality Management

Mer som dette

Empathy map example - Tommy

Ved Mindomo Team

What is Production?

Ved Aleena Asim

SOFTWARE QUALITY METRICS

Ved mkti 2012

ECM

Ved Pero Gruyo

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming