Total Quality Management

Più simili a questo

PQM201B

da Mark Philbrick

7 Habits of highly effective people

da v b

MS302 - 303 Section 2: Active Directory

da James Herbert

Sustainable Forestry

da Klaus Saller

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming