Total Quality Management

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Total Quality Management - T1

T Kにより

Образовательные веб-ресурсы ПНК

Анастасия Белинскаяにより

Business ethics

DIANA MAGALY LEYVA PEREZにより

SOFTWARE QUALITY METRICS

mkti 2012により

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming