Total Quality Management

Mai multe ca acesta

Conflict

creat de Tara Crumpton

Web 2.0 Economy

creat de Zoltan Lorincz

PRINCE2

creat de Robin Leysen

Odoo Management Systems

creat de Anthony Gardiner

Total Quality Management

TQM Successors

Sig Sigma

Black belts

3.4 defects per million parts

Experts

Lean Manufacturing

Main points:

Flexibility

Continuous improvement

Pull processing

Eliminate waste

Original 4-Step Model

Aesthetic quality (quality assurance)

Examining the real-life characteristics of a product

Ensuring that processes work properly

Visible, repeatable, measurable processes

Introduced

First adopter: US Navy

Emigrated to Japan

During WW II

By William Deming