Qualité des soins et satisfactions des patients

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PMP Notes

Shaun Michelにより

MOTIVATION THEORIES

Muñek_viajera Muñek_viajeraにより

COCA-COLA PRODUCTION

jesus cuelloにより

Hofstede's Dimensions Applied to Sri Lanka

Reenuyaa Gunasekaran - Rick Hansen SS (2542)により

Client satisfaction in rural Bangladesh

Cultural background

went to school or not

Users' expectations

Quality of care

Different points of view

Dilemma

More research recommended

Reality care : just medical needs,                      no emotional or social needs

Optimally care : medical + psychosocial needs

Satisfied or not ?

Confidentiality of the information

Prolongation of consultation time +

Technical competence of the provider +

Reduction in waiting time ++

Provider behaviour ++

Politeness

Respect

Waiting time at outreach services