Qualité des soins et satisfactions des patients

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Life Balance

por Lori Saulibio

Communicable Diseases: Confidentiality and the Duty to Warn

por Jamie Marshall

NLP Tools

por Raman Singhal

SOFTWARE QUALITY METRICS

por mkti 2012

Client satisfaction in rural Bangladesh

Cultural background

went to school or not

Users' expectations

Quality of care

Different points of view

Dilemma

More research recommended

Reality care : just medical needs,                      no emotional or social needs

Optimally care : medical + psychosocial needs

Satisfied or not ?

Confidentiality of the information

Prolongation of consultation time +

Technical competence of the provider +

Reduction in waiting time ++

Provider behaviour ++

Politeness

Respect

Waiting time at outreach services