Qualité des soins et satisfactions des patients

Mai multe ca aceasta

Hofstede's Dimensions Applied to Sri Lanka

creat de Reenuyaa Gunasekaran - Rick Hansen SS (2542)

Online Shopping

creat de Dennis Wong

Building Continuous Improvement

creat de Annette Overton

Production Planning

creat de Gert Struyven

Client satisfaction in rural Bangladesh

Cultural background

went to school or not

Users' expectations

Quality of care

Different points of view

Dilemma

More research recommended

Reality care : just medical needs,                      no emotional or social needs

Optimally care : medical + psychosocial needs

Satisfied or not ?

Confidentiality of the information

Prolongation of consultation time +

Technical competence of the provider +

Reduction in waiting time ++

Provider behaviour ++

Politeness

Respect

Waiting time at outreach services