Qualité des soins et satisfactions des patients

Mais informações

Patient's interation with hospital

por Kushal Bansal

ISO 9000

por Saravanan raj

Fanta

por Sahota Arman

Hofstede's Dimensions Applied to Sri Lanka

por Reenuyaa Gunasekaran - Rick Hansen SS (2542)

Client satisfaction in rural Bangladesh

Cultural background

went to school or not

Users' expectations

Quality of care

Different points of view

Dilemma

More research recommended

Reality care : just medical needs,                      no emotional or social needs

Optimally care : medical + psychosocial needs

Satisfied or not ?

Confidentiality of the information

Prolongation of consultation time +

Technical competence of the provider +

Reduction in waiting time ++

Provider behaviour ++

Politeness

Respect

Waiting time at outreach services