作者：CHOQUET Morgane 9 年以前
203
Qualité des soins et satisfactions des patients
Client satisfaction in
rural Bangladesh
Cultural background
went to school or not
Users' expectations
Quality of care
Different points of view
Dilemma
More research recommended
Reality care : just medical needs,
no emotional or social needs
Optimally care : medical + psychosocial needs
Satisfied
or not ?
Confidentiality of the information
Prolongation of
consultation time +
Technical competence
of the provider +
Reduction in
waiting time ++
Provider
behaviour ++
Politeness
Respect
Waiting time at
outreach services
