CALL CENTER

Mai multe ca acesta

Global supply Chain Management

creat de Warren McClendon

Ware House

creat de VISHAL DARAK

Benefits of Exercising Persuasive Speech

creat de Mindomo Team

Turing machine vs. V. Neuman architecture

creat de Alex Bo

CALL CENTER

Other Main Projects

Indirect Projects

IVR

Direct Projects

Smartplug Outbound Campaign

Call Center Efficiency (Cost Analysis)

Scorecards

Operations

Partial KPIs

Turn Around Time

Churn Ratio

Chargebacks

refund payments

Credits Given/Number of Active Customers

Main KPIs

Survey Results

# of Abusers

# of Abondoned Calls

CC Conversion Rate

Projects