CALL CENTER

Больше похоже на это

Value Chain Analysis

от saroj simkhada

Economic System

от Amanda Huston

Business Functions 18- Business Functions

от Jasmine Foruzani

Waterfall Model

от petro tobolu

CALL CENTER

Other Main Projects

Indirect Projects

IVR

Direct Projects

Smartplug Outbound Campaign

Call Center Efficiency (Cost Analysis)

Scorecards

Operations

Partial KPIs

Turn Around Time

Churn Ratio

Chargebacks

refund payments

Credits Given/Number of Active Customers

Main KPIs

Survey Results

# of Abusers

# of Abondoned Calls

CC Conversion Rate

Projects