Udentifying the user persona for your brand/business is one of the most important aspects. Why? Because knowing who your users/customers are is the starting point for a successful marketing and business strategy. Use this predesigned template to create the empathy map and upgrade your business strategy! The empathy map template is a visual tool used to identify and elaborate information about user personas. This is how 'Person A' feels. This category is all about how your product or service makes Person A feel. It is the emotional state with the interaction between Person A and your brand. This is what 'Person A' says. The key points here are about expression and saying what Person A is thinking. This is how 'Person A' actually does. This category refers to actual actions. This is how 'Person A' really thinks. These internal thoughts are usually not expressed or shared, they are kept in the Person A's mind. 心智圖能幫助您集思廣益、建立概念之間的關聯，並整理與激發想法。 而心智圖範本讓入門更容易，因為範本是已含特定主題資訊與引導說明的架構。換句話說，範本先替您搭好能涵蓋該主題所有要素的結構，可作為您個人心智圖的起點。無論用於商業或教育，心智圖範本都能為特定主題的心智圖提供實用的解決方案。 Mindomo 提供智慧心智圖範本，讓您輕鬆工作、順暢思考。 您可以從 Mindomo 商業版或教育版帳號中挑選各式心智圖範本，也可以從頭建立自己的範本。只要在主題上加入進一步的引導說明，任何心智圖都能變成心智圖範本。關於此範本
Empathy map (simple) template
PERSON A
Write the user persona name/group or any identifier you think is suitable to describe this user/group of users.FEELS
Add how this person feels
SAYS
Add what this person says
DOES
Add what this person does
THINKS
Add what this person thinks
為什麼要使用 Mindomo 心智圖範本？
範本提供多種功能：
