Category

Technical issues

Category

When?

To everyone around the world who depend on our services, we are deeply sorry for the inconvenience caused by today’s service outage of Mindomo. Our services are now fully accessible and there should be no more issues. On the 24th of May 2022, Mindomo was inaccessible between 9:05 and 18:45 GMT because an expired SSL certificate was not replaced in time on our CDN (Content Delivery Network).SSL certificates are restricted to approximately 1 year and…

Hello everyone, Unfortunately, today, 27th of January 2022, Mindomo was inaccessible between 1:44 PM CEET and 2:44 PM CEET because a planned database upgrade made our database unresponsive. We managed to solve the problem, everything should work normally now. Please contact us if you still encounter any issues in accessing your work. We’re very sorry for any inconveniences this situation might have caused you!The Mindomo Team

Hi guys, On the 3rd of July, we experienced unexpected network connection problems on our back-end (storage) servers. This lead to about 30 minutes of unresponsive servers when some of you weren’t able to access your maps. We’re very sorry for any inconveniences this situation might have caused you. Unfortunately, the problems were caused by our data center which had network connectivity problems. Mindomo is up and running now, so please don’t hesitate to contact…

Hi guys, This morning, as we were upgrading our servers, we experienced some technical difficulties. This lead for almost an hour to unresponsive servers and some of you not being able to access your mind maps. We have fixed the problem, so please contact us if you still encounter any issues in accessing your work. We’re very sorry for any inconveniences this situation might have caused you! The Mindomo Team