Empathy map (simple) template - Mind Map

Use this template

This simple empathy map template helps you identify 4 areas of information about a user persona: what this type of user/customer thinks, says, feels, and does. Fill it out and use the overview to improve your brand, product/service, and processes.

Keywords: empathy map, empathy maps, empathy diagram, business diagram, customer, customers, user, users, user personas, potential clients, business mind map.

PERSON A

The empathy map template is a visual tool used to identify and elaborate information about user personas.

Write the user persona name/group or any identifier you think is suitable to describe this user/group of users.

FEELS

This is how 'Person A' feels. This category is all about how your product or service makes Person A feel. It is the emotional state with the interaction between Person A and your brand.

Add how this person feels

SAYS

This is what 'Person A' says. The key points here are about expression and saying what Person A is thinking.

Add what this person says

DOES

This is how 'Person A' actually does. This category refers to actual actions.

Add what this person does

THINKS

This is how 'Person A' really thinks. These internal thoughts are usually not expressed or shared, they are kept in the Person A's mind.

Add what this person thinks

为什么使用 Mindomo 思维导图模板？

思维导图可以帮助你集思广益，建立概念之间的关系，组织和产生想法。

然而，思维导图模板提供了一种更容易上手的方法，因为它们是包含特定主题信息和指导说明的框架。从本质上讲，思维导图模板确保了将特定主题的所有元素结合在一起的结构，并可作为个人思维导图的起点。思维导图模板是一种资源，可为创建特定主题的思维导图提供实用的解决方案，无论是用于商业还是教育。

Mindomo 为你带来智能思维导图模板，让你毫不费力地运作和思考。

模板具有各种功能：

描述性主题

带背景文字的主题

默认分支

删除模板数据

您可以从Mindomo的商业或教育账户中选择各种思维导图模板，也可以从头开始创建自己的思维导图模板。任何思维导图都可以转化为思维导图模板，只需在其中一个主题上添加进一步的指导说明即可。

使用此模板

Empathy map (simple) template - Mind Map